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Meetings
and How to Deal With Them
How often
have you sat in a meeting wondering why you are there and wishing you
were somewhere else? Maybe back at your desk getting some work done?
There is no excuse for holding or attending expensive, pointless and frustrating
meetings. Either the meeting itself can be avoided by accomplishing the
objective some other way or the meeting can be reorganised to minimise
the expense and maximum the returns
Whether you
are calling the meeting or have "been called" to attend one,
your time will be spent much more effectively if you understand the specific
objective of the meeting. Unfortunately, many meetings are called without
a specific objective. People simply meet out of habit or custom or because
they feel it is appropriate.
It is perfectly
acceptable to ask "What are we hoping to accomplish here today?"
or "How will we know if this meeting has been successful?"
Examples
of successful objectives:
· To brainstorm solutions to a problem
· To take a "checkpoint" on status when there are many
inter-dependencies
· There is an actual piece of work that can be best produced by
several people with different expertise
· To kick off or wrap up a project and ensure that everyone involved
understands the implications
No
need for un-necessary meeting!!
When not
to have meetings
·
When dealing with personnel issues like hiring, firing, negotiating salaries
or dealing with disciplinary and corrective actions
· When there is inadequate data or poor preparation, it is more
acceptable to reschedule than to "fake it"
· The information can be communicated better by other means, ie
e-mail, telephone, memo, intranet or one-2-one discussions
· The subject matter is confidential
· Your mind is made up or you've already arrived at a decision
· The subject is not important enough to justify everyone's time
· There is to much anger or hostility in the group and people need
time to calm down before they can collaborate effectively.
Have the Right People (and the Right Number) in the Room
The right people are determined by the meeting's objective. Who needs
to be directly involved in the task at hand? Who can be informed later?
Generally
speaking, every person in the room must have an absolute need to be there.
Each person added to the meeting adds to the amount of time it takes to
communicate circumstances, arrive at mutually acceptable decisions, and
move along the agenda.
Each person invited to the meeting should understand his or her role or
expected contribution. Typically, we invite people that we "think
should be there" but we don't really give much thought to why we
want them there or what we want that person to do. Decide in advance what
roles need to filled to ensure you reach your objective and then determine
the best person to fill that role.
|
Meeting
Objective
|
Ideal
Number
|
Roles
to Consider
|
| To brainstorm
solutions to a problem |
Up to
11 |
- Facilitator
- Participants
familiar with subject matter representing all stakeholders
|
| To take
a "checkpoint" on status when they are many interdependencies |
Up to
7 |
- Facilitator
- Decision
makers from the work projects that intersect
|
| Task
Group/Working Session |
Up to
5 |
- Facilitator
- Decision
makers
- People
with technical expertise
|
| To kick
off or wrap up a project and ensure everyone involved understands
the implications |
Up to
7 |
- Facilitator
- Everyone
involved in the project
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| To give
a presentation or present information |
Unlimited |
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Stick
to the Point
When issues are brought up, by participants in meetings, it is important
to capture them. One of the main benefits of meetings is the synergy and
creative thought that happens when people get together to discuss issues
from several sides. However, getting sidetracked makes you less likely
to get your objective accomplished in the amount of time you've set aside.
Capture "side
items" in the minutes, or set an action item for someone to take
responsibility to ensure the "side item" is taken care of.
Follow
Rules of Dialogue
Having a
simple, agreed-to "rules of dialogue" and having a person who
is entrusted to ensure it is followed removes an element of fear and frees
up the meeting to get work done in the absence of hostility and frustration.
Evaluate Your Meetings and Change to Fit Your Needs
You can do this formally, by passing out a survey form at the end of the
meeting, or informally, by simply asking the question- "Did everyone
get what they wanted (or needed) out of this session? How can we make
the next one better?"
Finally
Meetings don't have to be frustrating, vague, hostile, and ineffective.
By putting some time and effort into preparing for them and considering
the factors in this article, you may actually find yourself looking forward
to them! The people invited to them may not admit it right away, but they
may find themselves looking forward to them, too!
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