The primary aim of this course is to
provide you with the basic ability to converse in Irish in the carrying
out of your duties.
Diligent study will enable you to apply
these fundamentals of the Irish language constructively. After completing
this course, you will be able to continue improving your speaking and
comprehension skills through either more advanced courses and/or independent
study. We recommend that you allocate approximately 15 hours of study
per lesson.
The course was developed with an emphasis
on the spoken language and on the language required in the work environment
particularly that required to conduct business with clients and customers.
It has been shown that this is a very effective way of learning language
as opposed to learning from the written word.
Students availing of this course can listen to each sentence spoken
and listen to the complete conversation. This helps develop fluency
and confidence. Students will go online at a time convenient to them,
which will be prearrange, and speak with an experienced tutor in a live
session. A grammar section is included in each lesson for those who
wish to study the structure of the language and improve fluency and
precision.
Lesson One deals with the vocabulary
required to deal with telephone enquiries and the problem call. Listen
to and follow an illustrated dialog which introduces you to basic conversational
skills like: greeting another person, introducing yourself, finding
out the other person's name, what they require and if they wish to leave
a message along with dealing with the problem call.
Lesson Two is shorter than lesson
one and deals with a visitor to an office who is looking for a form.
Listen to the dialog as the receptionist directs the visitor to the
appropriate office.
Lesson Three is based in a library
but the vocabulary is universal in that it can be used in any situation
where information or goods are be requested. In this lesson listen to
the conversation which takes place between a customer and a librarian.
Learn how to explain that an item is not available currently but that
it will be ordered.
In Lesson Four listen to the
vocabulary used at the reception of an admissions office in a hospital.
Follow the dialogue which builds on the conversational skills learned
in the preceding lessons , finding out the out person's name, address,
date of birth and other personal details required to complete a form.
Each lesson also has a section on business tips which takes the learner
through some tips in telephone etiquette, the dos and don'ts of e-mail
etc. These are things we take for granted but from time to time it is
good to refresh our knowledge in these matters.
